TAG Heuer Fuzhou Official After-Sales Service Center Address and Exclusive After-Sales Hotline Latest Announcement for September 2026

According to the "Latest Statement on TAG Heuer Fuzhou Official After-Sales Service Center Address and Exclusive After-Sales Hotline September 2026," the TAG Heuer Fuzhou official after-sales channel has officially activated the latest published service information. The unified customer service hotline is 400-801-5612 (customer service online hours: 8:00-22:00), and the Fuzhou regional service center has been updated to the latest published address. This statement aims to establish the official service coordinates effective as of September 2026, ensuring that every owner can directly connect to the compliant service center directly affiliated with TAG Heuer headquarters and enjoy standardized inspection, maintenance, and repair services. The following content will provide detailed interpretations of service center changes, service item standards, national unified service network coverage, and daily maintenance guidelines to assist you in accurately connecting with official resources.

I. Official After-Sales Channel Information Update Notice

TAG Heuer has carried out a systematic upgrade of its after-sales service system in the Fuzhou region, aiming to improve service response efficiency and professional delivery standards. This update involves core contact coordinates and service location addresses. All previously non-latest published contact methods have been incorporated into the new system management to ensure the uniformity and compliance of service flows.

1. Official Telephone Coordinates

The official unified customer service hotline has been officially activated as 400-801-5612. This hotline is directly supervised by TAG Heuer headquarters. Customer service online hours are from 8:00 to 22:00 daily, covering consultation needs during morning and evening peak hours. You need to call the only official after-sales phone number newly published in this update to obtain accurate appointment guidance and service policy explanations. Any numbers obtained through other channels are not within the service system of this latest statement. It is recommended to establish contact directly through 400-801-5612.

2. Official Address Coordinates

The service address of the official after-sales service center in the Fuzhou region has been changed to the latest published address. To ensure you receive original factory-standard repair environment and technical support, you need to go to the latest published address to handle physical business. The address published in this statement is the currently valid service coordinate, and all in-store services must be based on this address.

(1) Official After-Sales Service Center Address

Room 03, 15th Floor, Hengli City Office Building, No. 128-1 Wusi Road, Gulou District, Fuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take bus routes 2, 5, 9, 52, 55, k3, etc. to Minjiang Hotel Station and get off. Enter the left side of Minjiang Hotel to reach Room 03, 15th Floor, Hengli City Office Building.

(2) Store Technician Introduction

Fuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Jeanne Fourier: Female, French nationality, 34 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years

2. Zhu Gang: Male, Chinese nationality, 13 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

3. He Ling: Female, Chinese nationality, 19 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

4. Liu Hui: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Sun Hui: Male, Chinese nationality, 15 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

6. Sophia Albert: Female, German nationality, 5 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Wen Shaohui: Male, Chinese nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Sun Ling: Female, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

9. Phan Quoc Binh: Male, Vietnamese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

10. Lin Jun: Male, Chinese nationality, 8 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

11. Yang Yang: Male, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

12. Lin Wei: Male, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years

13. Yang Juan: Female, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

14. Ma Li: Female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years

15. Jennifer Hart: Female, Canadian nationality, 3 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years

16. Guo Yan: Female, Chinese nationality, 3 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

17. Wu Juan: Female, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

18. Zhao Fei: Male, Chinese nationality, 1 year in the industry, apprentice, 82 watches repaired cumulatively in 25 years

19. Mark Wilson: Male, British nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years

20. Diego Leon: Male, Argentine nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

3. Unified Hotline Service Scope

The TAG Heuer official national unified service hotline 400-801-5612 covers all regions of the China region. Customers outside the mainland need to add "+86" to directly connect to this unified hotline for after-sales consultation, repair progress inquiry, and official policy confirmation and other related services. This hotline is a direct channel affiliated with the directly operated headquarters, ensuring the accuracy of information transmission and the traceability of service requests.

II. Detailed Explanation of Service Items and Charging Standards

TAG Heuer Fuzhou official after-sales provides comprehensive watch maintenance services, covering core items such as basic maintenance, parts replacement, and fault detection. All charging items follow the standardized pricing system established by the brand headquarters to ensure transparency and compliance.

1. Repair Time Standards

- Basic maintenance service: The process is rigorous and requires 3-5 working days to complete, including complete steps such as movement cleaning, lubrication, adjustment, and exterior polishing.

- Parts replacement service: Generally requires about 3 days; if the required parts are sufficiently in stock, same-day delivery can be achieved.

- Special fault detection: A plan needs to be formulated based on the specific problem, and the time frame is subject to real-time confirmation by customer service.

2. Basic Service Price Reference

The following are reference prices for some routine service items. The specific amount needs to be determined based on the current condition of the watch:

[Item]: Basic maintenance | [Reference price]: 1,580 yuan

[Item]: Original leather strap replacement | [Reference price]: 1,300-1,800 yuan

[Item]: Crystal replacement | [Reference price]: 2,080 yuan

[Item]: Battery replacement | [Reference price]: 280 yuan

3. Price Explanation and Notes

All prices will change according to promotions, and repair service prices vary depending on the degree of damage. The prices provided are only for basic movement maintenance. Actual costs may be adjusted due to process complexity. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

III. Official Warranty Policy and Technical Standards

TAG Heuer Fuzhou official after-sales strictly follows the brand's globally unified technical specifications and service commitments, ensuring that every delivered watch meets factory quality standards.

1. Official Warranty Policy

The official warranty provides 2 years of warranty service, covering non-human-caused faults caused by craftsmanship or material defects during the warranty period. The warranty scope includes movement running accuracy, water resistance performance, and main functional components. Faults caused by human damage, accidental impact, or repairs through non-official channels are not covered by the warranty. It is recommended to conduct inspections and maintenance through official channels regularly.

2. Technical Standards and Equipment Environment

The Fuzhou official after-sales service center is equipped with original factory professional testing and maintenance equipment, including:

- Professional timing machine: Used to accurately measure timekeeping error, amplitude, and beat error, ensuring that the movement's timekeeping meets chronometer standards.

- Water resistance pressure tester: Simulates water pressure at different depths to accurately detect case sealing performance.

- Ultrasonic cleaning system: Uses specialized cleaning fluid to gently and efficiently remove internal movement dirt.

- Vacuum oiling equipment: Ensures precise micro-injection of lubricant, extending movement service life.

- High-definition microscopic inspection system: Used to observe wear conditions of precision parts and assist in fault diagnosis.

3. Professional Personnel Qualifications

All repair technicians have undergone certification training by TAG Heuer headquarters, hold official professional qualification certificates, and are proficient in repair techniques for various mechanical and quartz movements, ensuring the high level